|
EXHIBIT 9-C |
PERFORMANCE
MEASURES SUMMARY
General
Manager’s Office
|
Program Category |
Performance Measure |
Measurement
Intent |
FY 2003-04 Performance |
FY 2004-05 Performance
* |
FY 2005-06 Target |
|
General and Administrative |
Citizen/Customer Written Inquiry Response Time |
Service level target: Citizen/customer letters and other inquiries requiring District response acknowledged in writing within 48 hours; and full response provided normally within two weeks |
N/A |
N/A |
100% |
|
General and Administrative |
Board and Committee Meeting Minutes Completion |
Service level target: Draft minutes of regular Board and Committees meetings submitted with next regular meeting packet |
N/A |
N/A |
Board 100% Comm. 80% |
|
General and Administrative |
Board Meeting Agenda Packet Delivery |
Service level target: Deliver agenda packets to Directors by Wednesday preceding each regular Monday meeting; and not less than five days prior to special Board meetings |
N/A |
N/A |
100% |
|
Information Technology |
Technical Support |
Ensure effective support of computer hardware and software within four hours of requests during working hours |
N/A |
90% |
100% |
|
Information Technology |
Security and High Availability |
Maintain secure and reliable electronic environments at all times |
N/A |
100% |
100% |
|
Information Technology |
Backup |
Ensure full backup of all District computer records and data on a daily basis |
90% |
100% |
100% |
*Actual performance through December 2004
PERFORMANCE
MEASURES SUMMARY
ADMINISTRATIVE SERVICES DIVISION
|
Program Category |
Performance Measure |
Measurement
Intent |
FY 2003-04 Performance |
FY 2004-05 Performance
[1] |
FY 2005-06 Target |
|
Budgeting and Financial Reporting |
Significant External Audit Findings |
Ensure Compliance with audit requirements as evidenced by no significant external audit findings |
0 |
0 |
0 |
|
Budgeting and Financial Reporting |
Timely Financial Reporting |
Complete all financial reports and accounting functions within identified target deadlines |
90% |
80% |
95% |
|
Budgeting and Financial Reporting |
Timely Payment of Invoices |
Ensure invoices are paid in a timely manner to maintain good relations with suppliers and the public |
-- |
-- |
95% |
|
Personnel Services |
Prompt Employee Recruitments |
Maintain efficiency and responsiveness of the recruitment process to insure timely staffing of vacant positions |
100% |
100% |
100% |
|
Personnel Services |
Prompt Responses to Requests for Information |
Provide timely responses to employee requests for information |
-- |
-- |
95% |
|
Risk Management & Safety |
Mandated Training Completion Rate |
Ensure employees receive and attend training for all mandated courses on time |
-- |
-- |
100% |
|
Risk Management & Safety |
Maintain Appropriate Insurance |
Maintain appropriate insurance levels to minimize exposures to loss |
100% |
100% |
100% |
|
Support Services |
Timely Mail Distribution |
Ensure distribution of incoming and outgoing mail on a daily basis |
-- |
98% |
98% |
|
Support Services |
File Maintenance |
Ensure daily maintenance of District files for use by the Board, public, staff and legal counsel |
-- |
-- |
95% |
[1] Actual performance through December 2004
PERFORMANCE
MEASURES SUMMARY
PLANNING AND
ENGINEERING DIVISION
|
Program Category |
Performance Measure |
Measurement
Intent |
FY 2003-04 Performance |
FY 2004-05 Performance
* |
FY 2005-06 Target |
|
Environmental Protection |
Report vegetation moisture stress, soil moisture, depth to groundwater, and irrigation water use for environmental protection. |
Satisfy mitigation reporting requirements for the 1990 Water Allocation Program EIR Mitigation Program |
100% |
100% |
100% |
|
Environmental Protection |
Monitor stream bank stability and restore riparian corridor functions and values. |
Ensure compliance with Mitigation Program requirements; successfully protect habitat and property |
No river restoration projects funded |
Emergency work completed successfully |
100% |
|
Environmental Protection |
Write Mitigation Program Annual Report and distribute to agencies and the public. |
Educate agencies and the public about MPWMD compliance with 1990 Water Allocation Program EIR Mitigation and Monitoring Program; transmit information on the status of water resources and habitat. |
100% |
100% |
100% |
|
Water Supply |
Evaluate water augmentation alternatives as directed by the MPWMD Board. |
Carry out Board policy direction on technical and environmental review of water supply options proposed by MPWMD and others. |
100% |
100% |
100% |
|
Water Supply |
Obtain and protect water rights for MPWMD projects |
File permits with SWRCB; respond to other filings in accordance with SWRCB requirements |
100% |
100% |
100% |
|
Water Resources Management |
Participate in CPUC proceedings relating to Cal-Am |
Evaluate Cal-Am filings; prepare testimony and participate in hearings in accordance with CPUC requirements |
NA |
On target |
On Target |
|
Water Use and Permitting |
Evaluate applications for Water Distribution System permits in accordance with applicable laws. |
Determine whether application meets approval criteria in MPWMD Rules and Regulations and within State Permit Streamlining Act. |
100% |
100% |
100% |
* Actual performance through March 2005
PERFORMANCE
MEASURES SUMMARY
WATER DEMAND DIVISION
|
Program Category |
Performance Measure |
Measurement
Intent |
FY 2003-04 Performance |
FY 2004-05 Performance
* |
FY 2005-06 Target |
|
Permitting |
Tabulate debits to each jurisdiction’s allocations and provide the jurisdictions with monthly status reports. |
Annual tracking and reporting is required by District Rule 31. |
100 percent |
100 percent |
100 percent |
|
Conservation |
Collect and maintain water permit information and water records for properties utilizing the “special fixture unit accounting” |
Ordinance No. 98 requires participants to authorize access to property water records prior to and after the second bathroom is added. In 2006, the District is to undertake a thorough review of the “special fixture unit accounting” and the before and after picture will determine the future of the program. |
95 percent of the permits issued are logged. During FY 2003-2004, the District received data on its previous request for consumption records. |
95 percent of permit issued are logged. |
95 percent of permit issued are logged. Request consumption records for 100 percent of maintained list. |
|
Permitting |
Maintain accurate records of
properties receiving water from the |
Ordinance No. 109 requires the District to issue and maintain records of properties receiving water from Pebble Beach Company’s entitlement |
N/A |
100 percent tracking |
100 percent tracking |
|
Conservation |
Verify compliance of properties subject to the District's conservation requirements |
District Rules 142 and 144 require specific water conservation fixtures. |
75 percent |
75 percent |
80 percent |
|
Conservation |
Report water savings associated with retrofit program. |
Water Allocation Program EIR set 15 percent long-term per capita water conservation goal for the year 2020. |
92 percent monthly reporting |
92 percent monthly reporting |
92 percent monthly reporting |
|
Conservation |
Participate as a member of the Water Awareness Committee of Monterey County |
Regional water conservation forum depends on participation for success. |
90 percent attendance |
100 percent attendance |
100 percent attendance |
* Actual performance through December 2004
PERFORMANCE
MEASURES SUMMARY
WATER RESOURCES DIVISION
|
Program Category |
Performance Measure |
Measurement
Intent |
FY 2003-04 Performance |
FY 2004-05 Performance
* |
FY 2005-06 Target |
|
Water Supply |
ASR EIR |
Complete draft EIR deliverables by target dates set in Tm. Supply schedule |
NA |
On target |
On target |
|
Water Supply |
SWRCB ASR permit reporting |
Reports complete by SWRCB-requested timeline |
On target |
On target |
On target |
|
Water Supply |
Surface flow monitoring |
Collect and process streamflow data from 15 gaging stations within schedule for District reports |
100% |
100% |
100% |
|
Water Supply |
Groundwater level monitoring |
Collect ground water level data by monthly and quarterly end dates to support MPWMD reports |
100% |
90% |
100% |
|
Environmental Protection |
Steelhead rescues |
Rescue steelhead from drying reaches of river, with goal of 5% or less mortality |
On target (<5%) |
On target (<5%) |
On target |
|
Environmental Protection |
Steelhead rearing |
Rear steelhead at Sleepy Hollow Facility, with goal of 40% or greater survival |
On target (44%) |
On target (42%) |
On target |
|
Environmental Protection |
Lagoon vegetation monitoring |
Conduct annual vegetation transects and bathymetric surveys, with goal of 100% annual coverage |
100% |
100% |
100% |
|
Water Resources Management |
Carmel River tri-party MOU |
Develop MOU between MPWMD, CDFG and Cal-Am on CR low flows and bring to Board for approval by May |
2-month delay |
On target |
On target |
|
Water Resources Management |
Seaside Basin Ground Water Management Plan |
Conduct all required meetings and prepare documents within timelines as per State guidelines |
100% |
100% |
100% |
|
Water Resources Management |
CPUC rate cases |
Prepare testimony and participate in hearings as per CPUC schedules |
NA |
On target |
On target |
|
Water Use & Permitting |
Annual Well Production Reporting |
Collect, analyze and report data, bring report to Board by February |
1-month delay |
1-month delay |
On target |
* Actual performance through December 2004