ITEM: |
CONSENT
CALENDAR |
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2. |
CONSIDER APPROVING AGREEMENT WITH DEVEERA, INC. FOR INFORMATION
TECHNOLOGY SERVICES |
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Meeting
Date: |
September 16, 2019 |
Budgeted: |
No (savings from not hiring IT Manager) |
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From: |
David J.
Stoldt, |
Program/ |
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General
Manager |
Line Item No. : |
Professional Fees |
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Prepared
By: |
Suresh
Prasad |
Cost Estimate: |
$82,376.00 |
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General Counsel Review: Pending review by District Counsel. |
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Committee Recommendation: The Administrative Committee reviewed this item on September 9, 2019 and recommended approval. |
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CEQA Compliance: This action does not constitute a project
as defined by the California Environmental Quality Act Guidelines Section
15378. |
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SUMMARY: With
the recent retirement of District’s Information Technology (IT) Manager, there is
a need to immediately find a replacement to fill that position. Based on the size and needs of the District,
the replacement of a full time IT Manager position can most effectively be
filled with the services of a consultant firm.
With only two and half weeks of retirement notice from the outgoing IT
Manager, District staff immediately started contacting IT consulting firms in
the area to solicit proposals. Three
firms were contacted (Rayne Technology, DeVeera,
Inc., and Alvarez Technology).
Staff met with all three firms and went over the District’s requirements
for IT services. All three firms had
representatives spend few hours on-site going through the discovery process to
gather information. Information gathered
during this discovery process was used to compile proposals delivered by the IT
firms. Some of the services provided
will be monitoring server 24/7, server and work station preventative
maintenance, virus and anti-spam protection, network monitoring, and help desk
support, etc. All three firms contacted were able to provide proposals within a
week’s time, attached as Exhibit 2-A.
After evaluating the current inventory of the District’s IT
infrastructure, all three firms recommended the District immediately change its
backup and disaster recovery (BDR) system.
In the event of catastrophic IT failure, the District’s existing BDR
system will take weeks to rebuild and recover data. There could potentially be irrecoverable data
losses. With the proposed change in the
BDR system, the recovery time would be reduced to approximately few hours with
no loss of data. The current proposal
includes a new BDR system for the District.
Since outsourcing IT services is new to the District, staff would like to
try outsourcing the IT services on a short term basis
and return to the Board towards the end of fiscal year with a long
term plan. The proposed contract term
will be from September 1, 2019 to June 30, 2020 for the managed IT solution. The BDR contract will be for a three year
term. Funding for this will come from
savings realized by not hiring a full time IT Manager, which was budgeted in FY
2019-2020.
Based on the proposals received, staff recommends authorizing to enter
into an agreement with DeVeera, Inc. The results of the three proposals are as
follows:
Since IT services is a crucial function of the District, staff had to
engage the services of DeVeera, Inc
under the General Manager’s authority to fill in the void left by the departure
of the IT Manager.
RECOMMENDATION: District
staff recommends authorizing the General Manager or the Administrative Services
Manager/CFO to enter into an Agreement with DeVeera,
Inc. to provide Information Technology services for an amount of $71,632.00
plus 15% contingency of $10,744.00, for a not-to-exceed amount of $82,376.00. The agreement term for the managed IT
solutions will be until June 30, 2020.
The backup disaster recovery contract will be for a three year term.
Funding for this will come from savings realized by not hiring a full time IT
Manager, which was budgeted in FY 2019-2020 at about $175,000.
2-A Proposals for IT Services from DeVeera Inc., Rayne Technologies, and Alvarez Technology
U:\staff\Boardpacket\2019\20190916\ConsentClndr\02\Item-2.docx