monterey peninsula water management district
Conservation technician I
Conservation technician II
Class specifications are intended to
present a descriptive list of the range of duties performed by employees in the
class. Specifications are not
intended to reflect all duties performed within the job.
definition
To perform a wide variety of
technical and office administrative support duties in support of the Water
Demand Division. To answer the telephone and provide information to
the public and other Agency employees on the functions, policies, and
administrative procedures of the Water Demand Division, to assist other
agencies and the public in understanding conservation and permit requirements;
to assist in research, analysis, and reporting on water demand management and
conservation programs; to review legal
notices and documents, produce enforcement letters, receive, route and
distribute incoming and outgoing mail; to maintain a variety of files and
records; and to perform other job related duties as required.
distinguishing characteristics
Conservation Technician I - This is the entry level
class in the Conservation Technician series. The Conservation Technician I is
distinguished from the Conservation Technician II by the performance of the more
routine tasks and duties assigned to positions within the series. Since this class is typically an entry level
class, employees may have only limited or no directly related work experience.
Positions in this class are encouraged to learn the full scope of duties and
responsibilities and demonstrate proficiency over time.
The class is
distinguished from Conservation Representative I by the performance of office
support functions for other members of the Division. Additionally, incumbents of this class also
do not perform inspections, and are not responsible for compliance with
District ordinances.
Conservation Technician II – This is the full journey
level class in the Conservation Technician series. Employees within this class
are distinguished from the Conservation Technician I by the performance of the
full range of duties as assigned, including reading and interpreting grant deed
articles of incorporation, responsibility for coordinating with District
counsel in the process surrounding the creation, cataloging and updating of
deed restrictions, and responsibility for answering complex questions without
the assistance of a Conservation Representative or the Water Demand Manager. Employees at this level receive only
occasional instruction or assistance as new or unusual situations arise.
Positions in this class are flexibly staffed and are filled by advancement from
the Conservation Technician I level.
The class is
distinguished from the Conservation Representative II by the performance of
office support functions for other members of the Division. Incumbents of this
class also do not perform inspections or work on landscape audits. Conservation
Technician II’s do not check construction plans or process permits. They do not prepare staff reports for Board
presentation or participate in outreach and education programs regarding
conservation issues.
supervision received and exercised
Receives
immediate supervision from the Water Demand Manager
Receives
general supervision from the Water Demand Manager
ESSENTIAL AND MARGINAL FUNCTION STATEMENTS
The following duties are typical for positions in this classification. Any single position may not perform all of these duties and/or may perform similar related duties not listed here:
1. Act as a receptionist to the public; answer the telephone and assist the general public; respond to public inquiries in a courteous manner; screen inquiries, take messages and direct calls to appropriate staff.
2. Perform general word processing and computer work to create and edit letters, documents, spreadsheets, databases and graphics; send and receive E-mail messages.
3. Assist the public, in person and over the phone in understanding District rules and regulations related to permit requirements; provide information on how to meet conservation requirements on specific properties.
4. Enter permit information into computer, collect payments, stamp plans and issue receipts; schedule inspections and issue permits as necessary.
5. Provide information to architects, realtors and project planners on permit procedures; assist in interpretation of ordinance and how they apply to specific projects.
6. Compile data for special projects and services; collect and assemble data and background materials for a variety of reports; maintain logbooks; prepare monthly reports and statistical data.
7. Process rebate applications, determining approval or denial, preparing and responding to denial letters, researching new water use technology related to water fixtures and updating conservation and permit database.
8. Interpret routine application rules to specific projects and calculate connection charges and water allocation required for project using established rules and precedents.
9. Send letters regarding permit violations and enforcement action to be taken by the District.
10. Respond to basic questions from city planners and other representatives from the jurisdiction regarding the interpretation of District permit rules and how they apply to specific projects.
11. Schedule inspections performed by the Conservation Representatives.
12. Release deed restrictions and issue waivers for meter splits.
13. Notarize documents related to the water permitting process.
14. Operate a variety of office equipment including but not limited to a typewriter, calculator, copier, facsimile machine, adding machine and computer; learn to operate new equipment as technologies change.
15. Open and close office; retrieve messages from voice mail and turn on and off equipment.
16. Perform related duties and responsibilities as required.
1) Responsible for coordinating with District counsel in the process surrounding the creation, cataloging and updating of deed restrictions. Develops templates for the District’s various deed restrictions.
2) Interpret non-routine application rules to specific projects and calculate connection charges and water allocation required for project using established rules and precedents.
3) Respond to complicated questions from city planners and other representatives from the jurisdiction regarding the interpretation of District permit rules and how they apply to specific projects.
4) Monitor compliance with conservation and permit requirements and prepare notices of non-compliance to be reviewed by legal counsel and recorded on the property title.
5) Compiles quarterly data from California American Water Company sales reports and Carmel Area Wastewater District water-year usage reports and produces related staff reports which are published as part of the Board Packet.
6) Develops the Division’s clerical process procedures.
QUALIFICATIONS
Knowledge of:
Basic water conservation methods and devices.
Word processing, database and spreadsheet software.
Customer service techniques.
Principles and practices of public relations.
Modern office procedures, methods and computer equipment.
Principles of mathematics.
Basic accounting principles and practices.
Record keeping methods and techniques.
Techniques used in dealing with delinquent accounts.
Ability to:
Respond to requests and inquiries from the general public.
Read and explain District ordinances and rules.
Read and interpret water conservation ordinances and rules.
Maintain tactfulness and courtesy in high stress situations.
Communicate clearly and concisely, both orally and in writing
Perform responsible clerical and office support work.
Organize and schedule work flow efficiently and effectively
Perform advanced microcomputer terminal operations and use advanced word processing, graphics, and spreadsheet applications.
Type at a speed necessary for successful job performance.
Adapt to changing technologies and learn functionality of new equipment and systems.
Maintain records and prepare computer generated reports.
Perform basic research, analyze and evaluate data.
Perform arithmetic calculations quickly and accurately.
Learn techniques used in dealing with delinquent accounts.
Establish and maintain effective working relationships with those contacted in the course of work.
Work independently in the absence of supervision, exercising good judgment and discretion.
Experience
and Training Guidelines —- Any combination of experience and training that would
likely provide the required knowledge and abilities is qualifying. A typical way
to obtain the knowledge and abilities would be:
Experience:
Two years of increasingly responsible general office work experience involving heavy public contact.
Training:
Equivalent to completion of twelfth grade supplemented by college level course work in public administration, business administration, public relations or a related field.
Conservation Technician II
In addition to the qualifications for Conservation Technician I:
Knowledge of:
Advanced water conservation methods, devices, and ordinances.
Methods for reading and interpreting grant deeds articles of incorporation.
Ability to:
Interpret complex rules and specific applications.
Read and interpret grant deed articles of incorporation.
Experience and Training Guidelines —- Any combination of experience and training that would likely provide the
required knowledge and abilities is qualifying. A typical way to obtain the
knowledge and abilities would be:
Experience:
Two years of experience as a Conservation Technician I.
Training:
Equivalent to completion of twelfth grade supplemented by college level course work in public administration, business administration, public relations or a related field.
Conservation Technician I and II
working conditions
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environmental
Conditions:
Office environment; exposure to computer screens; work closely with others and work alone.
Physical Conditions:
Essential and marginal functions may require maintaining physical condition necessary for sitting, walking, standing, kneeling or bending for prolonged periods of time; light lifting and carrying; moving between various offices and work stations; use of fingers and both hands; repetitive motion; speaking and hearing to exchange information.
Vision:
See in the normal visual range with or without correction; vision sufficient to read small print, computer screens and other printed documents; specific vision abilities required by this job include close and distant vision and depth perception.
Hearing:
Hear in the normal audio range with or without correction.
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